Privacy Policy for PDF MasterGo - PDF to Word Converter

1. Introduction

Welcome to PDF MasterGo. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our PDF to Word converter service.

2. Information We Collect

2.1 User Data Collection

File upload details
Basic device information
IP address
Browser type
Conversion logs
Optional user account information

3. Purpose of Data Collection

We collect and process data to:

Provide file conversion services
Improve user experience
Enhance application functionality
Troubleshoot technical issues
Prevent abuse and unauthorized usage

4. Data Protection Measures

4.1 Security Protocols

SSL/TLS encryption for data transmission
Secure cloud storage
Regular security audits
Limited employee access to user data
Compliance with international data protection standards

5. Data Retention and Deletion

Uploaded files are automatically deleted within 24 hours
User account data can be permanently deleted upon request
Conversion logs retained for 30 days for technical support purposes

Essential cookies for platform functionality
Performance and analytics cookies
User preference tracking
Option to disable cookies in browser settings

7. User Rights

Users have the right to:

Access personal data
Request data deletion
Opt-out of marketing communications
Correct inaccurate information
Withdraw consent at any time

We do not sell personal data. Limited sharing occurs with:

Cloud service providers
Technical support platforms
Legal requirements enforcement

9. International Data Transfers

Data may be processed in multiple jurisdictions while maintaining consistent protection standards.

10. Contact Information

For privacy-related inquiries:

Email: info@pdf-mastergo.com
Phone: +65 6736 50-93

11. Policy Updates

We may update this policy periodically. Users will be notified of significant changes.